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Privacy Policy

PRIVACY POLICY

OWEG MOVIES

Effective Date: 1 September 2026
Last Updated: 1 September 2026

1. INTRODUCTION

Welcome to Oweg Movies, an OTT entertainment platform operated and managed by:

ASCENT RETECHNO INDIA PRIVATE LIMITED
GST No.: 27AAWCA5289L1ZO

We respect your privacy and are committed to protecting the personal information and data of our users.

This Privacy Policy explains how we collect, use, process, store, protect and disclose information when you access or use:

  • Oweg Movies website;

  • Oweg Movies mobile applications;

  • Oweg Movies television or connected-device applications;

  • Oweg Movies streaming services;

  • Subscription services;

  • customer support services; and

  • other services offered through the Oweg Movies Platform.

In this Privacy Policy, "Oweg Movies", "we", "us", "our" or "Company" refers to ASCENT RETECHNO INDIA PRIVATE LIMITED.

By accessing or using Oweg Movies, you acknowledge that you have read and understood this Privacy Policy.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to information collected through:

  • Oweg Movies websites;

  • mobile applications;

  • web applications;

  • connected television applications;

  • Account registration;

  • Subscription purchases;

  • customer support;

  • communications with us;

  • surveys and feedback;

  • promotional campaigns; and

  • other authorized interactions with Oweg Movies.

This Privacy Policy does not apply to independent third-party websites, applications or services that may be linked from the Platform.

Such third parties may have their own privacy policies.

3. INFORMATION WE COLLECT

Depending on how you use Oweg Movies, we may collect different categories of information.

3.1 Account Information

When you create an Account, we may collect:

  • name;

  • email address;

  • mobile number;

  • username;

  • password or authentication credentials;

  • profile information;

  • preferred language;

  • date of birth or age information where required;

  • profile picture where provided; and

  • other information necessary to create and manage your Account.

4. LOGIN AND AUTHENTICATION INFORMATION

We may collect information required to authenticate your Account, including:

  • login credentials;

  • OTP verification information;

  • authentication tokens;

  • login timestamps;

  • device information;

  • session information; and

  • security-related information.

OTP or authentication information may be processed through authorized service providers.

You should never share your OTP, password or authentication credentials with another person.

5. SUBSCRIPTION AND PAYMENT INFORMATION

When you purchase a Subscription, we may collect or receive transaction information such as:

  • Subscription plan;

  • transaction ID;

  • payment status;

  • payment date;

  • amount paid;

  • currency;

  • payment method;

  • billing information;

  • refund information; and

  • payment gateway reference information.

Payments may be processed through authorized third-party payment providers.

Where payment processing is handled by a third-party provider, sensitive payment information such as complete card details may be collected and processed directly by that provider according to its applicable privacy and security policies.

We generally do not need to store complete payment-card information on our own systems.

6. DEVICE INFORMATION

When you use Oweg Movies, we may automatically collect certain technical information, including:

  • device type;

  • device model;

  • operating system;

  • operating-system version;

  • browser type;

  • application version;

  • device identifiers;

  • IP address;

  • network information;

  • screen resolution;

  • language settings;

  • time zone;

  • crash information;

  • performance information; and

  • other technical information necessary to operate and secure the Platform.

7. USAGE AND VIEWING INFORMATION

To provide and improve the OTT experience, we may collect information about how you interact with Oweg Movies, including:

  • movies watched;

  • shows watched;

  • videos watched;

  • viewing duration;

  • playback activity;

  • search queries;

  • browsing activity;

  • Content preferences;

  • language preferences;

  • watch history;

  • favourites;

  • watchlist;

  • ratings;

  • likes or similar interactions;

  • viewing device;

  • playback errors;

  • streaming quality; and

  • interaction with Platform features.

This information may be used to provide personalized recommendations and improve the Platform.

8. IP ADDRESS AND LOG INFORMATION

Our systems may automatically record information such as:

  • IP address;

  • date and time of access;

  • requested pages or services;

  • device information;

  • browser information;

  • referring page;

  • session information;

  • error logs; and

  • security events.

This information may be used for:

  • security;

  • fraud prevention;

  • troubleshooting;

  • service operation;

  • analytics;

  • compliance; and

  • performance monitoring.

9. LOCATION INFORMATION

Oweg Movies may infer approximate location from information such as IP address.

Where a feature specifically requires precise location information, we will request appropriate device permission where required.

We may use location information for purposes such as:

  • Content availability;

  • geographic licensing;

  • regulatory compliance;

  • fraud prevention;

  • service localization; and

  • improving Platform functionality.

You may control certain location permissions through your device settings.

10. COOKIES AND SIMILAR TECHNOLOGIES

Oweg Movies may use cookies, local storage, SDKs, pixels and similar technologies.

These technologies may help us:

  • keep you signed in;

  • remember preferences;

  • maintain sessions;

  • understand Platform usage;

  • improve performance;

  • detect fraud;

  • maintain security;

  • measure advertising effectiveness; and

  • provide relevant Content or recommendations.

Cookies may be:

  • essential;

  • functional;

  • analytics-related; or

  • advertising-related.

Where required by applicable law, we will provide appropriate choices or consent mechanisms.

11. INFORMATION FROM THIRD PARTIES

We may receive information from authorized third parties, including:

  • payment processors;

  • authentication providers;

  • app stores;

  • analytics providers;

  • advertising partners;

  • cloud-service providers;

  • Content partners;

  • customer-support providers; and

  • other service providers.

Such information may include transaction status, device information, authentication information or other information necessary to provide requested services.

12. HOW WE USE YOUR INFORMATION

We may use information collected through Oweg Movies for purposes including:

Account Management

  • creating and maintaining your Account;

  • verifying identity;

  • authentication;

  • managing profiles; and

  • providing customer support.

Providing Services

  • delivering Content;

  • processing streaming requests;

  • managing Subscriptions;

  • enabling downloads where available;

  • providing recommendations;

  • maintaining watch history; and

  • providing requested features.

Payments

  • processing payments;

  • confirming transactions;

  • processing refunds;

  • preventing payment fraud;

  • maintaining transaction records; and

  • resolving payment disputes.

Platform Improvement

  • understanding usage patterns;

  • improving features;

  • improving Content discovery;

  • analyzing performance;

  • troubleshooting technical problems; and

  • developing new services.

Security

  • detecting fraud;

  • preventing unauthorized access;

  • protecting Accounts;

  • detecting abuse;

  • preventing Content piracy;

  • protecting Platform infrastructure; and

  • investigating security incidents.

Legal Compliance

We may process information where necessary to:

  • comply with applicable laws;

  • respond to lawful requests;

  • comply with court or government orders;

  • maintain legally required records;

  • enforce our Terms; or

  • protect legal rights.

13. PERSONALIZED RECOMMENDATIONS

Oweg Movies may use information such as your:

  • viewing history;

  • search activity;

  • language preferences;

  • watchlist;

  • interactions;

  • Subscription information; and

  • other permitted usage information

to provide personalized Content recommendations.

Recommendations are intended to improve your viewing experience.

You may not always receive recommendations that accurately reflect your preferences.

14. MARKETING COMMUNICATIONS

Subject to applicable law and your preferences, we may send promotional communications through:

  • email;

  • SMS;

  • push notifications;

  • WhatsApp or similar communication channels where appropriately permitted;

  • in-app notifications; or

  • other communication methods.

You may opt out of promotional communications through available unsubscribe or preference controls.

Even if you opt out of marketing communications, we may continue sending essential service communications such as:

  • payment confirmations;

  • Account alerts;

  • security notifications;

  • Subscription information; and

  • important policy updates.

15. HOW WE SHARE INFORMATION

We do not sell your personal information as a standalone commercial product.

We may share information with authorized parties where reasonably necessary to operate the Platform.

These may include:

Service Providers

  • cloud hosting providers;

  • payment processors;

  • authentication providers;

  • analytics providers;

  • customer-support providers;

  • messaging providers;

  • security providers; and

  • technology infrastructure providers.

Content Partners

Where necessary to provide licensed Content or associated services, information may be shared with Content or distribution partners in accordance with applicable law and contractual requirements.

Advertising Partners

Where Oweg Movies contains advertising, certain information may be shared with authorized advertising or measurement partners subject to applicable law, consent requirements and our Platform settings.

Legal Authorities

We may disclose information when required or permitted by applicable law, including in response to:

  • court orders;

  • government requests;

  • regulatory requirements;

  • legal proceedings;

  • fraud investigations; or

  • protection of legal rights.

16. BUSINESS TRANSFERS

If ASCENT RETECHNO INDIA PRIVATE LIMITED undergoes:

  • merger;

  • acquisition;

  • restructuring;

  • financing;

  • sale of assets;

  • transfer of business; or

  • similar corporate transaction,

personal information may be transferred as part of the relevant business assets or operations, subject to applicable law and appropriate safeguards.

17. DATA SECURITY

We implement reasonable technical and organizational safeguards designed to protect personal information.

Depending on the nature of the information and service, safeguards may include:

  • encryption;

  • secure communication protocols;

  • access controls;

  • authentication controls;

  • monitoring;

  • logging;

  • security testing;

  • backup controls;

  • infrastructure protection;

  • employee access restrictions; and

  • other appropriate security measures.

However, no online system can be guaranteed to be completely secure.

You are also responsible for protecting your Account credentials and device.

18. DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes including:

  • providing services;

  • maintaining your Account;

  • processing transactions;

  • fulfilling contractual obligations;

  • maintaining business records;

  • complying with legal and regulatory obligations;

  • resolving disputes;

  • preventing fraud;

  • maintaining security; and

  • enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we may delete, anonymize or securely dispose of it in accordance with applicable law and our internal policies.

19. ACCOUNT DELETION

You may request deletion of your Oweg Movies Account.

Account deletion may result in the removal or de-identification of eligible information associated with your Account.

However, certain information may be retained where necessary or legally required for:

  • taxation;

  • accounting;

  • fraud prevention;

  • legal compliance;

  • dispute resolution;

  • security;

  • enforcement of agreements; or

  • other lawful purposes.

For details, please refer to the Oweg Movies Data Deletion Policy.

20. CHILDREN'S PRIVACY

Oweg Movies is intended to be used in accordance with applicable age requirements and laws.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Where parental consent or other safeguards are legally required, we will implement appropriate measures.

Parents or legal guardians who believe that a child has provided personal information to us inappropriately may contact:

support@owegmovies.com

We will review and take appropriate action where required by applicable law.

21. USER-GENERATED CONTENT

If you submit:

  • reviews;

  • comments;

  • ratings;

  • feedback;

  • profile information; or

  • other User Content,

such information may be visible to other users depending on the relevant feature.

Do not submit sensitive personal information through public or User Content areas.

We may moderate or remove User Content where required by law or our Platform policies.

22. THIRD-PARTY WEBSITES AND SERVICES

Oweg Movies may contain links or integrations with third-party websites and services.

Third parties may independently collect information from you.

Their privacy practices are governed by their own policies.

We encourage you to review the privacy policies of third-party services before using them.

23. ANALYTICS

We may use analytics technologies to understand:

  • Platform usage;

  • Content engagement;

  • application performance;

  • user navigation;

  • crashes;

  • feature usage;

  • streaming performance; and

  • other technical or behavioral metrics.

Analytics information helps us improve the Platform and identify technical or operational issues.

24. ADVERTISING AND TRACKING

Where applicable, Oweg Movies may use third-party advertising and measurement technologies.

These technologies may collect information such as:

  • device identifiers;

  • IP address;

  • approximate location;

  • interaction with advertisements;

  • application information;

  • browser information; and

  • other permitted technical information.

Advertising practices will be subject to applicable law and available privacy choices.

25. INTERNATIONAL DATA PROCESSING

Some of our technology or service providers may process information outside India.

Where personal information is transferred or processed outside India, we will take steps required under applicable law.

Such processing may occur through:

  • cloud infrastructure;

  • payment providers;

  • analytics services;

  • customer-support platforms;

  • security providers; or

  • other authorized service providers.

26. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • request information about processing;

  • request correction of inaccurate information;

  • request deletion of eligible information;

  • withdraw consent where processing is based on consent;

  • request assistance concerning your privacy rights; and

  • raise complaints or grievances.

Certain rights may be subject to legal or contractual limitations.

To exercise applicable rights, contact:

support@owegmovies.com

We may need to verify your identity before processing certain requests.

27. WITHDRAWAL OF CONSENT

Where we process information based on your consent, you may withdraw consent where applicable.

Withdrawal of consent will not affect processing already carried out lawfully before withdrawal.

Certain Platform features may become unavailable if the information or permission necessary for those features is withdrawn.

28. DATA ACCURACY

We rely on Users to provide accurate and current information.

You should update your Account information when necessary.

If you identify inaccurate information, you may contact us or use available Account settings to correct it.

29. GRIEVANCE REDRESSAL

If you have a privacy-related complaint, concern or request, you may contact:

Oweg Movies Privacy Support

Email: support@owegmovies.com
Phone: +91 90908 48424

We will make reasonable efforts to review and address privacy complaints in accordance with applicable law.

Where applicable law requires a designated Grievance Officer or specific grievance information, the relevant details will be published or updated on the Platform.

30. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.

This may include:

  • investigating the incident;

  • containing the incident;

  • implementing corrective measures;

  • notifying affected persons where legally required; and

  • notifying relevant authorities where required.

31. DO NOT SHARE SENSITIVE INFORMATION

For your security, do not send sensitive information to Oweg Movies support channels unless specifically requested through a secure process.

This includes:

  • passwords;

  • OTPs;

  • complete payment-card numbers;

  • CVV numbers;

  • PINs;

  • banking passwords; or

  • other authentication secrets.

Oweg Movies support representatives will not normally require your password or OTP.

32. PRIVACY OF COMMUNICATIONS WITH SUPPORT

When you contact Oweg Movies support, we may retain information relating to your communication for purposes including:

  • resolving your request;

  • maintaining support records;

  • improving customer service;

  • preventing fraud;

  • quality assurance; and

  • legal compliance.

Support communications may contain Account or transaction information necessary to resolve your issue.

33. LEGAL BASIS FOR PROCESSING

Depending on the circumstances and applicable law, we may process personal information based on:

  • your consent;

  • performance of a contract;

  • legitimate business purposes where legally permitted;

  • compliance with legal obligations;

  • protection of rights and security; or

  • other lawful grounds available under applicable law.

34. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes may occur due to:

  • changes in law;

  • regulatory requirements;

  • new Platform features;

  • changes in data practices;

  • new technology;

  • security requirements; or

  • business operations.

The updated version will be published on the Platform with a revised "Last Updated" date.

Where required by law, we may provide additional notice.

35. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.

Any dispute concerning this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the Company's registered office, subject to applicable law.

36. CONTACT US

For privacy questions, data requests, Account-related privacy concerns or complaints, contact:

ASCENT RETECHNO INDIA PRIVATE LIMITED

Oweg Movies

GST No.: 27AAWCA5289L1ZO

Address:

AV PRIDE, B-12, GROUND FLOOR,
OPP. RAHUL INTERNATIONAL SCHOOL,
NILEMORE 4th Road,
NALASOPARA WEST, VASAI-VIRAR,
PALGHAR, MAHARASHTRA – 401203,
INDIA

Email: support@owegmovies.com

Contact: +91 90908 48424

Website: https://owegmovies.com/

37. ACKNOWLEDGEMENT

By using Oweg Movies, you acknowledge that:

  • you have read this Privacy Policy;

  • you understand how your information may be processed;

  • you understand that certain information is necessary to provide Platform services;

  • you may have privacy rights under applicable law;

  • you may contact us regarding privacy concerns; and

  • your use of Oweg Movies is also subject to our Terms & Conditions and other applicable policies.

OWEG MOVIES

Entertainment Without Limits

Operated by ASCENT RETECHNO INDIA PRIVATE LIMITED

© 2026 ASCENT RETECHNO INDIA PRIVATE LIMITED. All Rights Reserved.

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